Read everything below—most of your questions are answered here!
Passes Are Not Mailed to You We do not send physical passes in the mail.
Merchandise Booth Check-In Please check in at the merchandise booth located at the entrance of the theater or concert hall. The team at the booth will provide you with further instructions.
Please Arrive on Time Late arrivals will not be accommodated, and no refunds or compensation will be provided for tardiness. You must be at the designated meeting location at the specified time. Meet & Greets are conducted approximately 45 minutes before Rick takes the stage. If there is an opening act scheduled, you may miss part of their performance due to the timing.
Important for Last-Minute Purchases If you purchased recently, please have your receipt ready, as your name may not yet appear on our check-in list. Proof of purchase will be required.
Help Keep Rick and the Crew Healthy If you’re feeling unwell or experiencing any symptoms of illness, please contact us to discuss rescheduling.
*Please note: Showtimes are subject to change due to on-stage delays. The time listed here is the official time provided by our management office, regardless of what is shown on venue websites. These sites may reflect the start time for opening acts, not when Rick takes the stage.
VIP Meet & Greet Guidelines
Be on time. Late arrivals will not be accommodated, and no refunds or compensation will be given.
Arrival Location: Check in at the venue’s main entrance at the scheduled time. Times may shift due to stage delays.
Contact Info: Keep your phone on for updates. If your order was placed with a different number than your cell, please send us your current number.
Concert Tickets Not Included: A concert ticket is required for entry and must be purchased separately. The meet & greet occurs before Rick takes the stage—you may miss any opening acts, and we do not offer refunds for this.
Autographs: Limit of two (2) items per person. Guitars are not permitted unless purchased from Rick Springfield Merchandise.
Photos: Cameras are welcome. We don’t provide a photographer, but our host can assist with taking your photo.
Venue Contact Prohibited: Do not contact the venue or promoter. Doing so will result in cancellation without refund.
Experience Details: This is a live event; timing and interactions vary. You’ll have time for a greeting, one photo, and two autographs. We cannot guarantee a specific length of time with Rick.
Respect Others: Be courteous—do not hover or monopolize Rick’s time. Disruptive behavior may result in removal without refund.
General Admission: If seating is GA, saved seats cannot be held. Please have a friend hold your spot if needed.
No Transfers or Refunds: This package is non-transferable and non-refundable. If a show is rescheduled, your pass will be honored for the new date.
Contact in case of emergency: Joey (360) 229-5105. Again, please do not contact the venue.
Questions: Feel free to email us with any questions or concerns before the day of the show.
LEGAL: All times are subject to change without notice. By purchasing this opportunity, you agree to all the rules and regulations outlined on our website. We hold the right to refuse entrance to anyone who may be under the influence of controlled substances.
