Contact

Should you have any questions about merchandise or meet 'n greets, drop us an email, and we'll get back to you as soon as we can (please be patient).

If you have questions about your ACCESS-RS membership account please reach out to accessrs@onelive.com

**There has been a delay of emails going to Yahoo and AOL through no fault of our own. If you use one of these email servers, it's possible there will be a delayed response from you because your Yahoo servers are temporarily overwhelmed.**

Other information that may be helpful:

• As of December 2020, the website is being hosted on a different platform. All of our customer info was imported into this new system. If you were a former customer, please shoot us and email and we will send you an account activation link. 
• We do not have a "waitlist" for VIP Backstage Experiences. Once the date is sold out, no more passes will be available. 
• All ticket sales are handled through the concert venues. We have no information about tickets.
• We do not offer any personalized autographs on photos or CDs. 
• Requests for bookings, promotion, charity requests or personal requests will not be answered. Only Rick's management should be contacted with these types of requests.